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JOURNAL OF SERVICE THEORY AND PRACTICE
Vols. 1-24. Bingley, 1991-2014. Reprint. $ 11000
- Per volume $ 530
- Previously published as Managing Service Quality.
- The JOURNAL OF SERVICE THEORY AND PRACTICE (JSTP) recognizes the importance of the service sector across the globe and aims to publish research in the field of service management that not only makes a theoretical contribution to the service literature, but also scrutinizes and helps improve industry practices by offering specific recommendations and action plans to practitioners.
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